We put on your shipping box all the phone numbers you gave to us and we instruct the post office to call you to come and pick them up at the post office. You should call the post office in the morning you expect the delivery of the chicks. Delivery can be 1-3 days. Be sure you or someone is available for the anticipated day and days around the arrival date and that you have someone to care for chicks the first 24 hours in the brooder.