You’ve heard the expression “Don’t count your chickens before they hatch.” Well, at Cackle Hatchery® our business demands for us to count our chickens before they hatch and to make it even harder our business demands we count (estimate) our chickens before the eggs are even laid. We fulfill 95% of the shipping dates we give you for your orders and we apologize if you should be one of the few customers who encounter a delay in the shipment of your chick order. We would notify you by phone as soon as any delay is encountered. We thank you for your business and hope we earn your business. Sincerely, Smith Family